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About Guild Insurance

Guild Insurance is Australia’s leading provider of insurance solutions for allied healthcare professionals. For over 60 years, we’ve delivered exceptional products and services, driven by genuine care for our clients’ professional and financial wellbeing. With over 40 industry partnerships and 110,000 customers nationwide, we offer insurance our clients can truly depend on.

How we'll thrive together

We thrive together at Guild Group.  Our people feel truly connected to our purpose and are motivated by it. With our eyes on the future, our people thrive on a challenge and learn from each other. Guild Group team members truly care about each other and our customers, and everyone contributes to make a real difference by supporting the people our communities rely on.

Your New Role

Reporting to the Accounts Receivable Manager, the Accounts Receivable Officer will be accountable for delivering exceptional receivable and credit control support within Finance to achieve business goals. This is a short-term contract role for 2 months.

Key Responsibilities…

• Process Workers Compensation refunds via EFT/Credit Card
• Process Workers Compensation wage audit collections
• Investigate unallocated monies received
• Liaise with internal and external stakeholders via email and phone
• Handle customer enquiries via mail and phone
• Perform data entry and processing for Accounts Receivable
• Undertake miscellaneous tasks as allocated by the Leader

About You

The ideal candidate is a self-motivated professional with a high level of attention to detail and exceptional computer literacy, including intermediate Excel skills. With proven experience in the Financial Services or Insurance sector, they possess strong customer relationship skills and a professional telephone manner, ensuring effective communication with both internal and external stakeholders. With excellent time management and organisational abilities, they handle multiple tasks efficiently and are committed to continuous improvement. Their well-developed problem-solving skills, combined with solid mathematical abilities, enable them to address challenges effectively. 

What We Offer

• Hybrid working: 2 days in-office, 3 days remote
• Exclusive staff discounts with leading retailers
• Employee Assistance Program with innovative wellbeing support
• Health & wellbeing initiatives to help you thrive

 Next Steps

If you’re looking for a role where your work truly matters – and where your growth is supported – start a conversation with us today.

After applying, you’ll receive an email acknowledgment. We’re committed to providing a personalised experience for all suitable applicants.

Please note: If you’re the preferred candidate, we’ll ask you to complete background checks including identity verification and police checks.